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CSG Government Solutions

Experiences that transcend citizens’ expectations

Modernize the essential interactions with your citizens, from accepting payments to sending notifications. Deliver smooth digital experiences while saving on costs.

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Government business made easy

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Offer convenient payment methods

Collect secure payments, over more channels, while doing less work to manage them. That’s the advantage of an all-in-one platform from a Level 1 PCI-compliant service provider.
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Design and deliver communications

Elevate how you create and send communications across print and digital channels, keeping messaging consistent and communities informed.
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Provide intuitive digital channels

Let your communities self-serve with user-friendly IVR solutions, two-way mobile communications, and other digital channels that automate easy service.

6 Ways a Digital-First Payment Solution Helps Provide Better Government Services

Government agencies have unique needs for handling payments. Is your payment solution providing all the benefits listed in this eBook?

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How a city government modernized payments with ease 

After CSG Forte helped Kinston launch their new online and IVR payment systems, the city had 41% YoY growth in the transactions processes—while saving staff time.

Read the story

Reduce your risk. Go with experience.

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Individualized support ensures your success

With a dedicated customer support team, a wealth of platform resources and more, you’ll have answers to all your payment solution questions, every step of the way.

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The volume to scale big

Need payment solutions that expand easily to other departments and agencies? And connect seamlessly to more solutions? We handle implementations of any size.

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Someone who understands government

It’s easier to work with a payments vendor that understands government processes. Just ask any of the thousands of agencies using CSG.

CSG Bill Composer 

Draft, design and personalize communications for any channel, digital or print. 

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  • Create a message once, then send it across channels 
  • Customize and automate messaging by customer segment
  • Draw from your data to personalize communications 
  • Discover real-time insights from reporting dashboards 

What our clients say

  • Their customer service is awesome…Just dynamite when it comes to making sure we are taken care of.

    Gina Hughes, Cash Management Supervisor, Lucas County

Ready to simplify your service?

Deliver the efficiency your constituents get from their favorite brands. We have digital solutions to fit every need and budget.