Subscription Billing
Subscriptions are a double-win – boost your bottom line with recurring revenue while fostering stronger customer relationships. But managing recurring bills efficiently can be a challenge.
This is where subscription billing software comes in. Simplify payments, automate billing, targeted offers, and reduce churn – subscription billing software empowers you to keep customers happy and revenue flowing. Learn more about the benefits of using a Software-as-a-Service (SaaS) subscription billing solution.
What is subscription billing?
Subscription billing is a recurring payment system where customers gain access to your services or products for a set fee, paid regularly (monthly, quarterly, annually). that lets your company charge customers for services or products regularly. Like a Netflix membership – you pay, you access.
Traditionally, companies sent bills and customers paid manually. Now, things are automated! Customers provide payment information, and the fees are automatically collected at the agreed-upon interval. This streamlines the process for both businesses and customers.
Challenges of subscription billing
Revenue fluctuations and churn
Traditional billing risks late payments and involuntary churn, hindering cash flow and growth while leading to lost revenue from forgotten payments and expired cards.
Administrative burdens and scalability
Manual processes strain resources, slowing growth as your customer base expands. Restricted payment options limit accessibility and customer convenience.
Missed upsell and retention opportunities
Traditional methods lack crucial user data, hindering personalized offers and proactive churn prevention, leading to missed revenue opportunities.
Leading SaaS subscription billing platform: CSG Ascendon
Tired of wrestling with clunky subscription billing and bundled services? CSG Ascendon is a SaaS subscription billing platform that empowers you to effortlessly manage subscriptions, delight customers, and unlock explosive revenue growth.
Offer endless possibilities: Whether it’s monthly memberships, daily passes, or unique bundles, create flexible subscription plans that perfectly fit your customers’ needs.
Seamless customer journeys: From frictionless sign-ups to automated renewals, guide your customers through a delightful subscription experience that keeps them coming back for more.
Global reach, effortless payments: Accept payments from anywhere in the world, using any method your customers prefer. Gift cards, digital wallets, credit cards – it’s all covered.
What does a subscription billing system do?
Identity management
Authenticate and register subscribers from within your site or platform with native integrations. Enable enterprise ID management with federated identity.
Product catalog
Manage one-time or recurring products with Ascendon’s product catalog. Build product and pricing rules to drive maximum acquisition and upsell.
Intelligent journey orchestration and decisioning
Unlike traditional systems that focus on transactional processing, Ascendon delivers tailored experiences across the customer lifecycle, increasing customer satisfaction and retention.
e-Wallet
Support popular payment methods like credit and debit cards, PayPal, physical/digital gift cards, loyalty points, Apple Pay, Google Pay and direct-carrier billing.
Reporting
Get a real-time view of customer, product, sales and transaction data through a reporting portal. Design dashboards within Ascendon or extract the data into your own analytics suite.
Migrate to CSG's subscription billing software today
Request a free demo of CSG Ascendon and discover how our subscription billing software can help you engage customers and achieve your business goals.
