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Streamline Customer Communications Across Every Channel
Personalize and optimize your messaging for unparalleled engagement and impact with omnichannel communications solutions.
Discover CSG’s omnichannel communication solutions
Cultivate loyalty and shape lasting impressions with an omnichannel communication strategy that supports a variety of industries.
Create the most engagement from your customer communications
Craft compelling messages
Forget generic messaging. Cut through the digital noise by composing clear and highly personalized messaging through an intuitive centralized content management hub.
Effortlessly manage content
Ditch tedious tasks and propel your content forward. Our solutions empower efficient workflows, letting you focus on strategic content, not manual processes. Imagine streamlined collaboration across teams, where revisions are clear and approvals swift.
Drive action across every touchpoint
More than just delivery, spark engagement. Fuel click-throughs, boost conversions and watch customer action skyrocket, whether it’s digital or print channels by meeting customers in their channel of choice.
SaaS content management & design
Take control of your content with intuitive design tools
Leverage pre-built templates that make it easy to collaborate across different departments. Maintain brand voice and consistency across all channels, with simple interfaces designed to make it easier to format, organize and summarize content.
Bill presentment
Make billing a breeze for any business model or presentation format
Design easy to understand bills for any business need (HTML/XML, B2B & B2C) with personalized statements, interactive features, clear explanations and AI-powered insights. Empower customers to self-serve and make informed decisions with bill trending & analytics that simplify accounts payable management at scale.
Recognized for excellence
CSG is proud to be named a Leader in Customer Communications Management (CCM) and Customer Experience Management (CXM) on the Aspire Leaderboard™.
Print services and omnichannel communication delivery
Deliver impactful communications across print and digital channels
Tailor content to customer preferences and reach them in the channel they engage with the most. Simplify print and digital management with seamless workflows, automated delivery and secure archival. Our open API enables online access (webviews, PDFs) with universal device responsiveness.
Marketing services
Generate more revenue from your communications
Monetize your communications. Blend personalization, ads and digital tactics all while leaning on CSG’s design expertise to help you boost engagement, revenue and efficiency.
Proven scale and reliability
99% average CSAT Score
1 billion+ print and digital communications produced annually
99.97% production accuracy rate
Industries we serve
Ready to make your channels work better, together?
Time to combine all your channels’ strengths with data-driven finesse. We’ll show you how to create the most engagement from your customer communications.