Customer Story

Tier One Cable Provider Delivers Superior Customer Experience with CSG Field Service Management

Learn how a tier one North American cable provider deployed CSG Field Service Management to improve customer experience.

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Deliver superior customer experience

A Tier One North American cable provider achieved results by focusing on a critical part of the customer experience: optimizing its 7,000 field technicians to better respond to the constant shifts in schedules so that fewer were left unfilled each day.

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