Awards & Recognition
We don’t do it for the praise, but we’re grateful for the recognition we’ve received for our innovation, culture and more.
CSG products and solutions
Kaleido Champion Roaming Vendor, 2024
CSG has been awarded the Kaleido Champion Roaming Vendor for Clearing & Settlement and Roaming Testing. Both are recognized for providing a “leading product range and top-tier service quality, ensuring operator success.”
Kaleido High-Flyer Roaming Vendor, 2024
CSG has been awarded a Kaleido High-Flyver Roaming Vendor for Roaming Testing and is recognized for providing a “comprehensive and well-regarded industry offering.”
Kaleido Champion Roaming Vendor, 2023
CSG has been awarded the Kaleido Champion Roaming Vendor for clearing and settlement, recognized for providing a “leading product range and the highest quality of service to enable operator success.”
Omdia Universe: Customer Engagement Platforms, Challenger, 2023–24
CSG has been named a Challenger in the Omdia Universe, Customer Engagement Platforms, 2023–24.
Omdia Universe: Selecting a CEP for Financial Services, Challenger, 2023–24
CSG has been named a Challenger in the Omdia Universe, Selecting a Customer Engagement Platform (CEP) for Financial Services, 2023–24.
Frost & Sullivan: Leader, 5G Revenue Management & Monetization
CSG has been named a Leader in Frost & Sullivan: 5G Revenue Management & Monetization, 2023.
CSG workplace and culture
Disability:IN 2024 Disability Equality Index
CSG has earned a top score on the 2024 Disability Equality Index, recognizing our efforts as a Best Place to Work for Disability Inclusion.
Best Place to Work for Disability Inclusion, United States, 2024
CSG has earned a top score on the 2024 Disability Equality Index, recognizing our efforts as a Best Place to Work for Disability Inclusion in the United States.
Best Place to Work for Disability Inclusion, India, 2024
CSG has earned a top score on the 2024 Disability Equality Index, recognizing our efforts as a Best Place to Work for Disability Inclusion in India.
D&I Excellence Award, The Associated Chambers of Commerce and Industry of India
CSG was named “Best Employer for Persons with Disabilities” in the annual award, recognizing disability inclusion and accessibility accommodations across CSG India.
Great Place to Work: Best Workplaces in IT and IT & Business Process Management, 2023
CSG is recognized for its commitment to building and sustaining an innovation center of excellence that promotes employee growth and elevates what CSG can achieve as the technology provider of choice for communication service providers.
2022 Awards and Recognition
Forrester Wave™: Journey Orchestration Platforms, Q2 2022
CSG was named a Leader in the Forrester Wave™: Journey Orchestration Platforms, Q2 2022 and received top scores in the current offering category, among other criteria.
Spark Matrix™: Customer Communication Management (CCM), 2022
CSG was named a Leader in the Spark Matrix™: Customer Communication Management (CCM), 2022, recognized for engagement channels that help “organizations enhance customer engagement.”
Spark Matrix™: Customer Data Platform (CDP), 2022
CSG was named a Leader in the Spark Matrix™: Customer Data Platform (CDP), 2022, recognized for its “comprehensive capabilities, including data collection and ingestion, profile unification, segmentation” and other functionalities.
Forrester Wave™: Real-Time Interaction Management, Q2 2022
CSG was named a Contender in the Forrester Wave™: Real-Time Interaction Management, Q2 2022 and was recognized for “expertise in customer journey design and analytics,” among other functionalities.
ISS ESG Prime Rating, 2022
CSG received the “Prime” Institutional Shareholder Services (ISS) Environmental, Social and Governance (ESG) Corporate rating, which is given to companies who receive particularly high scores for their industry based on 100+ sector-specific ESG factors.
Big Innovation Awards, 2022
CSG Xponent is recognized for its robust customer data platform, industry-leading customer journey orchestration, analytics, and proven omnichannel communications and named Best Product in Digital Customer Engagement.
GREAT PLACE TO WORK AWARD 2022
CSG is recognized for its commitment to creating an outstanding employee experience and inclusive engagement practices in this year’s Great Place To Work certification.
2021 and Older Awards and Recognition
BIG INNOVATION AWARDS
CSG Conversational Artificial Intelligence is recognized for driving a personalized and engaging customer experience and named Best Product in Telecommunications.
FINTECH BREAKTHROUGH AWARDS
Forte recognized by FinTech Breakthrough as the Best Point-of-Sale Company globally.
TECH LEADERSHIP AWARDS 2021
CSG Ascendon is globally recognized for driving customer agility through next-generation technology and named Best OTT & Streaming Technology.
CNP 2021 CUSTOMERS’ CHOICE AWARD
Forte Named Best E-Commerce Gateway/Platform at Card Not Present Customers’ Choice Award.
2021 COLORADOBIZ TOP COMPANY AWARD
CSG wins coveted 2021 ColoradoBiz Top Company Award.
LEADING LIGHTS FINALIST
CSG named a finalist in the “Company of the Year (Public)” and “Outstanding Digital Enablement Vendor” categories of the Leading Lights Awards.
2021 PIPELINE INNOVATION AWARDS
CSG named a finalist in the Most Innovative Technology Provider category for the 2021 Pipeline Innovation Awards.
2021 TM FORUM OPEN API CONFORMANCE CERTIFICATION
CSG has achieved Silver TM Forum Open API Conformance Certification.
2021 GARTNER MAGIC QUADRANT FOR FIELD SERVICE MANAGEMENT
FSM Has Been Recognized in the Gartner Magic Quadrant For the First Time.
TM FORUM CATALYST AWARD
CSG and project partners received a TM Forum Catalyst Award for Visionary Impact, focused on cross-industry marketplace for CSP collaboration (Phase 3).
TELECOM REVIEW EXCELLENCE AWARDS
CSG was named the Most Innovative Product/Service Vendor at the 2021 Telecom Review Excellence Awards, recognized for our cloud-first architecture.
FROST & SULLIVAN 2021 ASIA-PACIFIC OSS/BSS PRODUCT LEADERSHIP AWARD
CSG recognized for its agile, end-to-end revenue management suite and ability to enhance customers’ experiences.
XPLOR 2021 TECHNOLOGY AND APPLICATION OF THE YEAR AWARD WINNER
CSG was awarded an honorable mention at Xplor Conference for the “CSG Experiences Practice” a dynamic approach that leverages holistic data analysis to create tangible insights allowing companies to better know their customer and deliver exceptional experiences.
FORRESTER WAVE™: JOURNEY ORCHESTRATION PLATFORMS, Q2 2020
Kitewheel, a CSG company, is a leader in the Forrester Wave™️: Journey Orchestration Platforms, Q2 2020.
2020 GLOBAL 5G MONETIZATION NEW PRODUCT INNOVATION AWARD
Frost & Sullivan selects CSG as the winner for their 2020 Global 5G Monetization New Product Innovation Award.
MICROSOFT 2020 PARTNER OF THE YEAR WINNER
CSG is recognized for providing outstanding solutions and services in the Media and Communications industry, residing in the Azure cloud.
2020 PACE ACX VIRTUAL REMIX TECHNOVATION AWARD
CSG Visual Connect wins the PACE Technovation award at the ACX Virtual Remix
CSG FSM VERDANTIX AWARD WINNER
CSG Field Services Management was awarded the Verdantix Smart Innovator Award in 2020. Results here.
2019 GARTNER MAGIC QUADRANT FOR INTEGRATED REVENUE AND CUSTOMER MANAGEMENT FOR CSPS
CSG has Again Been Recognized as a Gartner Magic Quadrant Leader.
THE 10 BEST PERFORMING FIELD SERVICE SOLUTION PROVIDERS 2019
CSG Field Service Management was featured in Insights Success Magazine’s “The 10 Best Performing Field Service Solution Providers 2019.”
2019 CABLEFAX TECH AWARD WINNER
CSG Ascendon Awarded “Best Cloud Solution”
THE 2019 STREAMING MEDIA 50
CSG was selected as one of 50 companies that matter most in online video in 2019. The Streaming Media 50 highlights companies doing the most important and innovative work in online video.
2018 CABLEFAX TECH AWARD WINNER
Ascendon IoT named Best IoT Product or Service
2018 COMPASS INTELLIGENCE AWARDS
CSG Field Service Management Named Top B2B Mobile Application for Workplace Productivity.
2018 PIPELINE INNOVATION AWARDS
CSG Named Editor’s Choice
CSI AWARDS 2018 FINALIST
CSG Ascendon Named Finalist in Best Mobile TV Technology or Service Category
FROST & SULLIVAN 2018 BEST PRACTICES AWARD
For the second year in a row, CSG’s Wholesale Business Management Solution (WBMS) was recognized by Frost and Sullivan.
For the second year in a row, CSG’s Wholesale Business Management Solution (WBMS) was recognized by Frost and Sullivan
The Ascendon Platform from CSG Named Best of Show in the Delivery Category.
2017 CSI AWARD WINNER
Ascendon named Best content-on-demand solution
2017 PIPELINE INNOVATION AWARD RUNNER UP
CSG International has Been Selected as a Runner Up in Pipeline’s 2017 Innovation Awards Program
2017 STREAMING MEDIA 100
CSG named one of The 100 Companies That Matter Most in Online Video in 2017
2017 TM FORUM EXCELLENCE AWARD FINALIST
CSG International was a Finalist in Outstanding Contribution to Enabling Improved Business Agility
FROST & SULLIVAN 2017 BEST PRACTICES AWARD
CSG’s Wholesale Business Management Solution (WBMS) was recognized for leading in the interconnect and settlments market by Frost and Sullivan.
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