Achieve your business goals with our comprehensive solution portfolio.
In our annual report analyzing trends in customer experiences, we dive into the biggest challenges CX programs face and offer well-researched strategies for how to overcome them.
Leverage industry-leading technology to solve your business problems.
Simplify the customer billing experience and earn customers’ trust, loyalty, and referrals with CSG Bill Explainer.
A wide variety of industries partner with CSG to succeed.
The Frost Radar for Global 5G Revenue Management and Monetization, 2023 examines how CSPs can fully capitalize on their 5G investments.
Partner with CSG to solve your biggest business challenges.
Get expert insights into the CPQ landscape and learn why Gartner has recognized CSG as a Niche Player.
Explore these resources to help guide your journey.
Discover expert insights into the CJO landscape and understand why CSG has been recognized as a Leader among the most influential platforms.
Discover actionable strategies for CX success in 2025. Learn how to personalize moments, balance AI, break data silos, and prove CX ROI.
CSG has been recognized for achieving the highest placement in strategy and vision collectively.
The Gartner® Magic Quadrant™ for Configure, Price and Quote Applications evaluates 16 configure, price and quote (CPQ) vendors and positions them based on their Completeness of Vision and Ability to Execute criteria.
Customer Story
A financial services provider gained a 360-degree view of the customer across channels—then used it to capture more payments, mo…
Optimize your outbound voice campaigns to build trust and reduce churn. Learn how one insurance provider retained millions in annu…
Tired of confused customers? CSG Bill Explainer offers a personalized, intuitive bill breakdown, reducing call center volume and s…
Find out how CSG Network Solutions rebuilt and reintegrated USSD self-service in record time after a blackout caused by external f…
Learn how a leading bank in the U.K. used CSG Xponent and journey orchestration to boost awareness and adoption of their new servi…
Explore how Standard Bank Group strengthened customer relationships and boosted engagement by expanding their services.
Find out how this global corporation reduced operational costs and streamlined their billing processes with CSG.
Find out how this leading media and entertainment brand delivered an immersive SVOD experience to its customers with CSG Ascendon….
Find out how this sporting organization attracted a digitally-savvy audience thanks to personalized experiences from CSG Ascendon….
Find out how CSG Ascendon delivered millions in revenue in weeks for this leading brand.
Learn how one U.S. health system decreased no-show rates and increased revenue by implementing automated appointment reminders.
Learn how a leading U.S. grocery chain grew engagement and revenue with smarter email marketing.
