Accelerate the Statement to Payment Experience
Turn anonymous drivers into paying customers. Drive revenue growth, reduce operational costs, and improve payment collections with CSG’s innovative tolling and smart mobility solutions.
Improve your time-to-payment by over 20%
From reliable print and mail production to real-time omni-channel and call center solutions, we can work together to make your collections experience better for your customers.
One solution for effortless customer engagement & efficient collections
Fewer bill-related calls and inquiries
Reduce customer questions and improve satisfaction for everyone with simpler billing and transparent communication.
Faster payments with automated invoicing
Digital tools and flexible payment options help you collect revenue faster at a lower cost.
Better data for better decisions
Predictive insights optimize targeting, streamline operations, and improve customer experience.
Optimize your tolling operations with seamless self-service communication solutions
Build customer engagement and streamline toll collection by delivering personalized, omnichannel messaging tailored to how drivers prefer to connect—whether through digital or print.
- Create impactful communications with clear, user-friendly billing statements and toll notifications.
- Deliver consistency across channels, from email and SMS to traditional mail.
- Optimize data with real-time reporting to refine strategies based on customer preferences.
- Simplify document management to reduce administrative burdens with efficient archival and retrieval systems.
Transform how you engage with drivers and maximize revenue collection with CSG’s industry-leading tools and expertise.
Ready to streamline your tolling communications?
Elevate tolling experience with customer engagement solutions
Deliver personalized experiences that delight drivers and build loyalty—all from one powerful platform.
- Personalize interactions by connecting all your data for unmatched, real-time engagement.
- Optimize every touchpoint with data-driven decisions.
- Seamlessly oversee the entire customer journey.
- Launch faster with prebuilt journeys and integrations.
Transform engagement and drive loyalty with CSG.
Simplify toll payments with payment solutions
Go beyond processing—partner with CSG for seamless, secure, and scalable payment solutions tailored to your needs.
- Offer driver’s preferred payment methods to increase collections, : accept echeck (ACH), credit, debit, and major digital wallets.
- Minimize risk and enhance security with tokenized customer data.
- Reduce non-sufficient funds returns with smart ACH re-presentment.
- Get end-to-end transactions lifecycle management tools for your team.
Streamline payments and improve efficiency with CSG
