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CSG Advanced Convergent Platform (ACP)

Accelerate Revenue Growth and Enable Operational Efficiency

Attract and retain customers with a comprehensive SaaS billing and customer lifecycle management platform built specifically for cable and broadband.

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CSG Advanced Convergent Platform

CSG Advanced Convergent Platform (CSG ACP) is CSG’s proven BSS SaaS solution for billing, customer care and business optimization; and the market leader in the North American cable, broadband and DBS industry. ACP’s integrated approach to billing and revenue management gives you the flexibility to scale billing operations with ease from account setup and ordering to installation and upgrades. Innovative out of the box functionality such as flexible payment plans and AI-powered offer recommendations further elevate your customer experience.

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Optimize your billing experience and improve customer satisfaction

Recommend offers customers are most likely to buy, with AI-powered recommendations based on thousands of demographic, competitive and behavioral data points.   Learn more
Billing is complex. That’s why we’ve streamlined and simplified it with robust reporting and data querying to quickly get you the insights you need. 
With a 99.9% success rate, CSG can simplify your migration process by helping you plan, execute and manage migration while minimizing disruption to your business.
Adapt your billing system for the future of wireless with the flexibility to support new pricing models, such as usage-based pricing and subscription-based pricing, as well as the ability to bill for new services.

Flex your business for the future

New technology is always driving change. Learn how you can prepare your business for the future.

Discover how to shape the future of telco CX

Benefits of CSG ACP

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99% success rate

De-risk your migration with a trusted vendor who has successfully migrated 14 million subscribers for a top US cable company with 99% success rate.

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15% reduction in infrastructure costs

Save up to 15% in infrastructure costs and reduce operational headcount by 35%. A 97% order accuracy rate ensures you avoid unnecessary costs.

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Up to 15% ARPU increase

Quickly discover and maximize new revenue streams in weeks. Boost conversion rates by 30% and increase ARPU by up to 15% YOY.

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Trusted by cable and telco leaders

Ready to make your billing better?

Get in touch with us today and learn how you can increase sales with CSG ACP.

Related resources

CSG ACP Brochure

CSG ACP Brochure

CSG ACP Optimized Sales

CSG ACP Optimized Sales

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