Streamline Every Part of the Partner Journey
Want to grow your partnerships? Manual systems and processes are too slow for today’s breakneck rate of change. You need an automated solution that can accelerate your time to market and help you optimize business partnerships.
Rapidly innovate with telcos and techcos by implementing CSG’s wholesale and partner management solutions.
Make every partnership profitable
Wholesale billing in telecom is often a complicated process. But it doesn’t have to be. With our unified partner management software solution, CSG can simplify your business partnerships for more efficient communication and revenue generation.
Investing in a wholesale partner management solution like CSG’s fully integrated platform empowers you to:
- Increase revenues with digital services
- Reduce costs by working more efficiently
- Protect your margins with service assurance
Grow your partnerships without limits
Build new revenue streams with confidence. Expand into new markets and partner ecosystems with a solution trusted by over 200 customers, including top 20 operator groups.
Our telecom partner management system supports dynamic B2B2X offers, so you can rapidly onboard new partners and launch new offerings to your consumers.
- Make it easy for any partner to join your ecosystem with seamless onboarding, catalog ingestion, account management and self-care.
- Build strong relationships with your partners by letting them view real-time traffic and statement data.
- Pay partners and get paid faster with automated rating and dispute reconciliation.
- Easily integrate with other partner platforms using REST APIs for common billing functions, such as agreements, payment checks and more.
- Manage the entire digital partner life cycle centrally with one solution—available on-premises or in the cloud.
Improve margins with streamlined, automated routing
Boil down complex buying processes and see better margins.
Stay on top of changing supplier rates and automatically act on the best agreements with CSG Route, the world’s most widely deployed routing system.
- Identify the most profitable rates. Get a complete view of all agreements and routes.
- Let data lead you to the right route. Analyze supplier rates against actual traffic, estimated costs based on routing, and your own cost base.
- Route traffic to the best carrier. Take service, destination, origin and time bands into consideration.
- Create routing algorithms. Optimize for lowest-cost routing, overflow routes, margin per destination and more.
- Continuously improve. Create and manage deals with your partners and monitor performance against agreed-upon targets.
Always deliver quality service for subscribers
Make sure subscribers can always connect to what matters most. Automatically verify quality and detect fraud on your networks anywhere in the world. Whether you implement multifactor authentication (MFA), SMS messaging or advanced scheduling solutions, CSG Assure tests and troubleshoots your systems with unmatched efficiency.
- Go beyond preventing fraud and start blocking it with combined active and passive testing.
- Identify and prevent various fraud schemes, including SIM box/illegal bypass, Wangiri, false answer supervision, IRSF and more.
- Keep your network secure while you sleep with 24/7 end-to-end service level monitoring.
- Monitor critical quality of service features like Mean Opinion Score (MOS) in real time.
- Test your networks on demand and get detailed, intuitive reports in just hours.
Boost profitability by streamlining workflows
Lower expenses, grow revenue. While your distributors and wholesale partners save you money on procurement, CSG’s Advanced Convergent Platform (ACP) can help you enhance revenue generation with cutting-edge technologies.
- Raise average revenue per user (ARPU) by upselling through AI-generated, personalized offers.
- Reduce billing complexity with advanced analytics that enables data-driven decision-making.
- Minimize migration costs for a strong ROI on digital transformation.
- Future-proof your tech stack with a dynamic, cloud-based billing system that meets changing wireless needs.
- Improve order accuracy by 97% with infrastructure tailored to your company's specifications.
Tired of inefficient, manual processes?
If you’re looking for a way to automate tedious wholesale partner management processes and boost your efficiency, we’re here to help. CSG is dedicated to elevating experiences for everyone involved, from your marketing executives to your business partners.
Our advanced digital wholesale solutions can help you spend less time on manual tasks and more time building your partner business. So, when you’re looking to expand your business, we’ll be at your side.
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