CSG Quote & Order

Manage and Sell Complex Services With Speed, Accuracy and Agility

CSG Quote & Order is the definitive CPQ and order management solution for telco, financial services and complex enterprises.

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Sell faster using an accurate, proactive CPQ

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Cut process and deployment times by as much as 30%

Spend less time fixing inaccurate quotes and more time helping customers solve pressing business problems.

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Improve offer acceptance by as much as 20%

CSG Quote & Order is driven by a single catalog, ensuring consistency and accuracy to boost customer satisfaction.

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Optimize for profitability

Make quick, informed decisions with full visibility of costs and margin analysis. Bundled components remain distinct in reporting for precise tracking of sales and performance.


  • It’s a very competitive market — the ability to launch brand new products very quickly to respond to that is key.

    Andrew McDonald, Former Head of Domestic and Global Wholesale, One NZ

Launch in a fraction of the time

Launch new features, functionality and products in days, not months.

  • Dynamic orchestration enabled by a catalog-driven architecture optimizes the experience to cash process.
  • Remove the disjointed steps that hinder deal closures, introduce inaccurate configuration and delay revenue recognition.
  • Align every phase, from initial customer engagement to billing, to eliminate bottlenecks in order processing.
Find out how One NZ accelerated launches

Configure complex offers with ease

Unleash your commercial creativity with products and services bundles that are as unique as your customers.

Read VicTrack’s digital transformation case study
  • Pull in any service or offering from your catalog, carrying over relationships, rates and more to ensure the most accurate quotes.
  • Automate product configurations, pricing rules and quoting workflows to close deals faster.
  • Create orders for as many devices and sites as you want and customize service details based on customer requests.
  • Go beyond simple flat rates and one-time fees to create the most compelling offers. Watch pricing and discounts update instantly as orders are configured.

Financial management by design

  • With costs and pricing calculated from validated configurations, you have visibility of the margins of any deal, including bundled partner products and services.
  • With CPQ and order management on one system, in-flight changes impacting pricing and costs are always up-to-date and consistent.
  • Close the gap on financial leakage while accelerating your quote turnaround time to secure a better win rate.

Why buy a CPQ from CSG?

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Solve B2B complexity

Recognized by industry analysts as the best fit for B2B complexity, with excellent support for selling and managing complex service contracts.

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Profitable from bid to bill

Ensure predictable profitability throughout the B2B deal lifecycle, from initial bids to final billing, driven by our proven expertise in complex billing and revenue management.

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Industry-leading interoperability

Leverage the efficiency of TM Forum APIs and ODA coupled with MEF standards to manage and monetize even the most complex multi-faceted requirements.

Maximize your revenue potential

Transform your operations and ensure the success of every quote with CSG Quote & Order—the definitive CPQ and order management solution for telco, financial services and complex enterprises.

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