Datasheet

AI in the Telecom Customer Experience: Five Insights From Consumers

How do telco customers feel about AI-driven customer support? A CSG survey reveals consumer preferences for AI in telecom customer experience.

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How do telco customers feel about AI-driven customer support?

By surveying 1,000 consumers across the globe, CSG gathered eye-opening insights on what telco customers want to see from AI-driven experiences.

Dive into the data to learn how you can achieve your AI ambitions while avoiding pitfalls that could cause customers to churn.

Connect with us to learn more about how CSG can help your business today.