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CSG Assure Voice Quality Testing

Poor call quality compromises the customer experience, and revenue is often delayed or lost through inter-carrier disputes.

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Capitalize on guaranteed quality in one week

Poor voice quality is a common problem (especially for international calls), due to the different network technologies and topologies a call traverses. It isn’t possible to test the end user’s quality experience with live traffic analysis; it only captures signaling parameters, not the actual voice data stream. With CSG Assure, you can now verify the end-to-end caller experience and accelerate time to revenue.

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