Customer Story

Global Tech Company Multiplies CX and Savings in the Contact Center Using Intelligent Automation

One of the world’s largest technology companies had a goal nearly every business can relate to. They sought to create better experiences for customers calling their contact center, as well as for the agents taking their calls.

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Contact Center Intelligent Automation

One of the world’s largest technology companies had a goal nearly every business can relate to. They sought to create better experiences for customers calling their contact center, as well as for the agents taking their calls. This brand is known for leading innovation throughout the world—but their customers often received a different impression when they called the company for support.

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