Is Your CPQ Helping or Hindering Your Telco Business?

Generic configure, price, quote (CPQ) systems are under-delivering for communication service providers (CSPs). Slow response times, limited profit margin visibility and struggles with complex telco product catalogs all hinder progress and profitability. But there is another way! A telco-specific CPQ positions CSPs to adapt to market demands and deliver a better customer experience by turning around timely, tailored quotes—even within complex B2B systems. This reduction in operating expenses can help CSPs fund vital innovation.

Leveraging new industry research and 40+ years of experience in telco, we’ve created a buyer’s guide to help CSPs simplify their quote-to-cash process & maximize profitability from bid to bill. Read the CSG Quote & Order Buyer’s Guide to learn why generic CPQs are falling short for CSPs and how an effective system can both mitigate losses and set them up for future success.