Telco-Specific CPQ Systems

Whether they’ve been in business for months or decades, all communication service providers (CSPs) face unique, evolving challenges. Telco customers today—both enterprise and individual—expect a tailored array of plans and subscription options, lightning-fast connections and impeccably maintained service.

However, it isn’t just about the plans and what is being configured, CSPs also need to navigate complex environments with their systems, processes and technology ecosystems. A new survey from Appledore Research has found which of these challenges are most pressing for CSPs, and while Appledore’s research found many key areas where generic CPQ systems fall short, it also determined that certain CPQs have what it takes to support telcos.

Read the full report to learn what CSPs should look for in future-proof CPQ solutions.