Customer Story

Unlocking MVNO Success: Future-Proofing for Growth Through Cloud Migration and Effortless Customer Experiences

Watch this insightful fireside chat with Kartik Mistry as he reveals why Standard Bank Group decided to transition to an MVNO. In this discussion, Kartik explores their strategic goals, the significance of partnerships, and their dedication to providing an exceptional customer experience.

Hear from Kartik Mistry, Head of Standard Bank Connect (MVNO), Standard Bank Group and Pieter Welgemoed (CSG), as they explore how Standard Bank Group strengthened customer relationships and boosted engagement by expanding their services.

In this session, we discuss:

Defining the urgency to migrate to the cloud and regional differentiators
Exploring the impact on costs, scalability, and time to market
How does that enable winning customer experiences that drive loyalty and business growth?
Outlining the path to success and critical learnings
Looking into the future; examples of how platform diversification can help maximized ROI

Speakers:
Kartik Mistry, Head of Standard Bank Connect (MVNO), Standard Bank Group
Pieter Welgemoed, Client Business Executive, CSG